Yes, we do accept returns but only under certain circumstances. For instance, we only offer refunds on sex dolls that are defective or damaged by the manufacturing process or during shipping. Simply take photos of the damages, write down every detail and contact us within 24 hours of receiving your doll at support@sexdolls.com

Furthermore, please keep in mind that variations in skin color and make-up are common as our sex dolls are hand-crafted. Therefore, each has its own individual character which is not considered a defect or damage. Additionally, your sex doll’s eyelashes and fingernails are attached lightly and many come off during shipping. These items are easily fixed by using TPE safe glue.